New Technology Challenge: Vendor Competency

technology

It’s important to set clear expectations. Some vendors can perform a Security Vulnerability Assessment (SVA), for example, while others more suited to hardware installation. And when new technology is on the horizon, it’s important to review vendor roles and responsibilities.

Security Vulnerability Assessment

SVAs are performed by companies, usually licensed or certified to do so, that are highly skilled with surveys involving combined technologies. They compare the current system to a set of expected and potential risks. SVAs can be performed once or on a scheduled basis, depending upon changes that modify risk.

Site Survey

Site surveys typically follow an SVA as part of an overall security deployment strategy by technology experts in one or more specific technical fields. For example, a security integrator may bring a manufacturer’s representative to a facility to assist with a site survey. The technologies required to secure a facility are complex; however, the individual site survey is not likely to consider all aspects of the organization’s risk like an SVA.

Demonstration

Following a site survey, the technical experts from the manufacturer and integrator may perform a system demonstration for the Security Director. This is an opportunity to evaluate the proposed system prior to purchase, ensure that it fits within the SVA-recommended security strategy, and demonstrate that the system functions within the organization’s operational and emergency response plan.

System Design

Once the demonstration is complete, and expectations are set, the security integrator will create a complete system design with assistance from the equipment manufacturer.

Installation

Following final design approval and system purchase, the security integrator will install the system.

Maintenance

Once installed, the system must be continually maintained. Most installation teams are responsible for maintenance as well, but some integrators have dedicated maintenance teams.

Bottom Line: Partnership

A security system is only as reliable as the weakest link in the project team. A qualified security integrator will clearly outline project performance expectations in conjunction with the Security Director. These expectations must satisfy the end-user’s expectations of integrator responsibility and involvement. Installation and maintenance teams should be regularly attending classes and obtaining pertinent certifications. The security integrator’s project management and sales teams must be well versed in modern technologies and should be able to anticipate the needs of the end user.

You can count on Securitronics to provide expert advice for your most demanding safety and security concerns.

Our Solutionists are dedicated problem-solvers, always ready to use new and innovative technologies to develop your plan and secure your property, assets, and personnel. Our goal is to build long-term, lasting partnerships of absolute trust and personalized services with the most skilled and talented security professionals.

Contact Securitronics today. 800.795.3747